General Terms and Conditions BDAY ONE DILEMMA
ONE DILEMMA — LEGAL TERMS AND CONDITIONS
PROMOTIONAL SWEEPSTAKE — STARS CAMPAIGN · BOAT IN IBIZA 2026
1. ORGANIZING COMPANY
This promotional sweepstake is organized by ONE DILEMMA, S.L., CIF B19475474, with its registered office at Calle Aguarón, 23, 2nd Floor, 28023 Madrid, Spain (hereinafter, “the Company” or “the Organizer”). Contact email: atencion@onedilemma.com.
2. DESCRIPTION AND NATURE OF THE PROMOTION
This sweepstake constitutes a promotional sweepstake of a random nature within the meaning of Article 3.i) of Law 13/2011, of 27 May, on the Regulation of Gambling, which defines such sweepstakes as those carried out exclusively for advertising or promotional purposes, in which participation is linked to the purchase of a product or service without any surcharge or additional charge.
In accordance with Article 2.2 of the aforementioned Law, promotional sweepstakes are excluded from the operator authorization and licensing regime provided for therein. However, they are subject to the Tax on Gambling Activities regulated in Title VII of Law 13/2011. Consequently, prior to holding the sweepstake, the Company will make the appropriate notification to the General Directorate for Gambling Regulation and submit the corresponding self-assessment of the Tax on Gambling Activities (10% of the market value of the Prize offered), in accordance with the instructions of its tax advisors.
Participation in the sweepstake is free and is obtained automatically and as a complement to the purchase of “Stars,” thereby complying with the requirement of free participation required by Law 13/2011. The price of €1.00 per Star exactly matches the value of the redeemable balance that the participant receives in return (1 Star = €1.00 in balance), with no margin, surcharge, or additional charge to the Company for this concept. Participation in the sweepstake is added free of charge to this operation of equivalent value, at no additional cost to the participant. The Company will retain the product sheet of the Stars, its pricing policy, and the traceability of the balance issued and redeemed as documentary evidence, proving at all times the 1:1 equivalence between the amount paid and the balance provided.
3. CAMPAIGN MECHANICS AND STARS SYSTEM
3.1 Acquisition of Stars
The Stars are a digital product with a redeemable balance value on onedilemma.com, available at the price of €1.00 (VAT included) per unit. Upon purchasing Stars during the Campaign Period, the participant receives:
- 1 Star = €1.00 in balance valid for redemption on onedilemma.com = 1 free entry into the sweepstake for the Grand Prize. The redemption of said balance for products is independent of the sweepstake result and may be carried out at any time during the validity of the Stars, whether or not the participant is a winner.
There is no limit on the number of Stars that each participant may purchase. The greater the number of Stars purchased, the greater the number of entries in the sweepstake. Each unit purchased generates an additional and independent entry, identified by a unique ticket code equivalent to the order number generated at the time of purchase.
3.2 Express consent prior to purchase
Prior to being able to add the Star product to the cart or complete the purchase on onedilemma.com, the platform will display on the product sheet, clearly and visibly, the information necessary to participate in the sweepstake, and will require the participant to check a box or press an express acceptance button, not pre-checked by default, by which they confirm:
- That they are over 18 years old.
- That they have read and accept these Legal Terms and Conditions and the Privacy Policy of One Dilemma, S.L.
- That they acknowledge that the execution of the digital supply of the Stars begins immediately after the purchase, with the consequent loss of the right of withdrawal provided for in Article 103.m) of Royal Legislative Decree 1/2007.
Such acceptance must be provided through a positive, voluntary, and unequivocal action by the participant themselves, in accordance with Article 4.11 and Article 7 of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), and under no circumstances can consent be understood as given automatically, tacitly, or by the mere completion of the purchase. The purchase button will remain inactive until the participant has completed this express acceptance. The Company will keep a record of the date, time, and exact content accepted by each participant.
3.3 Waiver of the right of withdrawal
The Stars constitute a digital product with immediate access after purchase. In accordance with Article 103.m of Royal Legislative Decree 1/2007, of 16 November, the right of withdrawal shall not apply to contracts for the supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and their acknowledgment that they will lose their right of withdrawal. The participant provides this express consent through the acceptance box or button described in section 3.2. If a customer decides to cancel a purchase before using the content, they automatically lose all entries ("Stars") they had obtained with that purchase.
3.4 Redemption of Stars for products
Accumulated Stars may be redeemed for products in the store according to the following equivalence: the number of Stars required to redeem a product is equivalent to the price in euros of said product published on onedilemma.com at the time of redemption (1 Star = €1). Redemption is independent of the sweepstake and can be carried out at any time during the validity of the Stars, provided that the participant has sufficient balance.
4. PERIOD AND TERRITORIAL SCOPE
The campaign will be active from July 13, 2026, until 21:00 h (Spanish peninsular time) on July 20, 2026. Stars purchased outside this period will not generate entries in the sweepstake, although the balance will remain active in accordance with sections 3 and 5.
The promotion is international in nature and is open to any natural person over 18 years old, residing in any country in the world, except in the United States of America (USA) and Canada, whose residents are expressly excluded. The Organizer may verify compliance with this requirement and disqualify the entries of those who do not meet these conditions. Likewise, employees of the Organizer and their relatives up to the second degree of consanguinity or affinity are excluded.
The Organizer reserves the right to request supporting documentation of age (passport, DNI, NIE, or other valid official document) from the winning person. Any winning person who cannot prove they are at least 18 years old will be automatically disqualified, and the prize will pass to the first reserve.
5. VALIDITY OF THE STARS
The Stars are valid until October 31, 2026. After that period has passed without having been redeemed, the corresponding balance will be canceled without the right to a refund, unless the Company expressly communicates an extension at least 30 days in advance.
6. HOLDING OF THE SWEEPSTAKE
6.1 Procedure
The sweepstake will be held on Monday, July 20, 2026. The winning person will be selected randomly by the Organizer through an internal random selection process among all valid entries registered at the close of the campaign (21:00 h on July 20, 2026), identified by their unique ticket code. The result will be published through the Organizer's official channels (Instagram profile @onedilemma and the website onedilemma.com).
Each Star purchased during the campaign period is equivalent to a single and independent entry. The Organizer guarantees the randomness and impartiality of the selection process. To this end, the Organizer will document the closed list of valid entries, the random selection tool or algorithm used, and the exact date and time the sweepstake is held, reserving the possibility of having witnesses or the intervention of a public notary (notarial deed).
6.2 Winner and reserves
In the selection process, the Organizer will determine:
- One (1) main winning person (first entry selected).
- Four (4) reserve winners, in order of selection, who will be contacted successively in the event that the main winning person or any previous reserve does not respond or does not meet the requirements.
6.3 Notification and acceptance
The result will be published on the official Instagram profile of One Dilemma (@onedilemma), identifying the winning person only by their unique ticket code. Additionally, the Organizer will contact them by email and by phone. The winning person will have forty-eight (48) hours from the first publication of the result to contact, verify their identity, and accept the Legal Terms and Conditions. If they do not, the prize will pass to the first reserve (an additional 24 h), and so on with the four reserves. Only if none of the four reserve persons accept the Prize will it remain unclaimed.
7. DESCRIPTION OF THE PRIZE
The prize consists of a premium experience in Ibiza for the winning person and up to a maximum of three (3) companions of their choice (four people in total).
7.1 Prize contents
- Round-trip flights in economy class from an airport designated by the Organizer within Spain to Ibiza Airport (IBZ), for four (4) people. They do not include checked baggage.
- Ibiza Airport – embarkation port transfers (round trip) for the four people.
- Boat rental for four (4) days in the waters of Ibiza with a captain, acting as accommodation. An amount of up to €1,000 in fuel is included; any excess will be paid by the winning person. The itineraries and the possibility of sailing are at the captain's discretion according to weather and safety conditions.
- One (1) dinner for the group at the Salvaje Restaurant (Ibiza), with a maximum limit of €50 per diner (excluding alcoholic beverages and premium products).
- Estimated value of the Prize: €7,150.
7.2 Exclusions
- Checked baggage.
- Meals and beverages during the days of sailing (except the included dinner).
- Local transportation in Ibiza other than the included transfers.
- Travel, medical, or any other insurance.
- Fuel exceeding the €1,000 included.
- Personal expenses (tips, optional activities, calls, laundry, etc.).
- Any other item not mentioned in section 7.1.
7.3 Companions and minors
The winning person must designate their three companions upon accepting the Prize. The companions may be minors; the winning person assumes full legal responsibility for the minors. For minors whose parents/guardians are not the winning person, written authorization signed by them must be provided. The valid identity documentation of the minors is the responsibility of their parents or guardians. The Organizer does not assume responsibility for the presence of minors.
7.4 Dates and conditions of use
The experience must be enjoyed between the publication date of the result and November 1, 2026 (deadline), communicating the dates at least fourteen (14) days in advance. If it is not enjoyed before that date due to causes attributable to the winning person, the Prize will be definitively lost, without the right to compensation. The Prize is not cumulative, non-transferable, nor redeemable for cash.
8. IMAGE RIGHTS
The acceptance of the Prize implies the express authorization of the winning person and the companions over 18 years old for One Dilemma, S.L. to reproduce, publish, and use their name, image, and content generated during the experience, including for advertising and promotional purposes, on its official channels, free of charge and for a period of five (5) years. In the case of minors, the authorization must be granted in writing by their parents or guardians. The Company will collect from each person a specific image authorization document, signed individually, with an express consent checkbox.
9. TAX OBLIGATIONS
The prize may be considered a capital gain. The Organizer will apply, when there is a legal obligation, the corresponding withholdings or payments on account and will provide the necessary documentation. Any additional tax will be at the winner's expense, in accordance with the legislation of their country of tax residence.
10. PERSONAL DATA PROTECTION
Personal data will be processed by ONE DILEMMA, S.L. (CIF B19475474) as the data controller, in accordance with the GDPR and the LOPDGDD, for: management of participation; invoicing and delivery of the prize; compliance with legal and tax obligations; sending commercial communications (with consent); and management of sweepstake reserves. Acceptance is provided through the box in section 3.2. Data will not be transferred to third parties except by legal obligation. Participants may exercise their rights by writing to atencion@onedilemma.com and filing a claim with the AEPD (www.aepd.es). No cross-border data transfers will be made.
11. INTELLECTUAL PROPERTY
All trade names, brands, logos, and designs of this promotion are the exclusive property of One Dilemma, S.L. Their reproduction, distribution, or public communication without prior written authorization is prohibited.
12. LIABILITY AND LIMITATION OF LIABILITY
One Dilemma, S.L. does not guarantee uninterrupted access to its website or the absence of technical errors. The Organizer's maximum liability to any participant will not exceed the amount individually paid for the Stars purchased. The Organizer may invalidate entries in which it detects the use of automated systems, bots, or any method that compromises equal opportunity.
13. MODIFICATION, SUSPENSION, AND FORCE MAJEURE
One Dilemma, S.L. reserves the right to suspend, extend, cancel, or modify the sweepstake for technical, organizational, or force majeure reasons, communicating it through its official channels. In such cases, participants will not be entitled to compensation. In the event of a dispute, the Organizer's decision will be final and binding.
14. APPLICABLE LAW AND JURISDICTION
These Legal Terms and Conditions are governed by Spanish law. For any controversy, the parties submit to the Courts and Tribunals of Madrid, without prejudice to the participant's unwaivable rights under the consumer legislation of their country of residence.
15. ACCEPTANCE OF THE LEGAL TERMS AND CONDITIONS
Participation implies the full, express, and unconditional acceptance of these Legal Terms and Conditions. By purchasing Stars, the participant confirms they have read, understood, and accepted all conditions, in accordance with the consent mechanism in section 3.2. The Terms and Conditions will be available on onedilemma.com during the entire validity of the campaign and for at least one year thereafter.
One Dilemma, S.L. — Madrid, July 2026
CIF B19475474 · atencion@onedilemma.com · onedilemma.com






